Compatibility
HelloSign for Salesforce is built on Lightning. Our product is fully compatible on both Lightning and Classic.
Supported Editions
Essentials, Professional, Enterprise, Unlimited, Developer
Supported Browsers
Chrome, Safari versions 10 and above, Mozilla Firefox, IE 11, and Edge
HelloSign for Salesforce is optimized for Chrome and it our recommended browser.
Firefox Content Blocking
In Firefox you will need to disable the content blocking feature to access HelloSign for Salesforce. This Salesforce troubleshooting article provides a workaround for content blocking with Salesforce.
https://help.salesforce.com/articleView?id=000312847&language=en_US&type=1&mode=1
Unsupported Devices
Using the Hellosign for Salesforce integration with an iPad, tablet, or mobile device is currently not supported. The document editor is not optimized when creating templates or requesting signatures from within Salesforce. Please contact Hellosign support if you would like this functionality added to the Hellosign for Salesforce integration.
Updated about 5 years ago