By default, HelloSign sends automatic reminders three and seven days out. This is a setting that can be disabled on your HelloSign account by logging into app.hellosign.com.
Users can also reach the same page at the HelloSign website through the Manage HelloSign Settings link under the General section in Salesforce.
To locate the checkbox to enable/disable automatic signer reminders, please login into your account at app.hellosign.com.
Hover over your email in the upper right of any page in your account, then select Settings > Profile.
Scroll to the second section of the page where you'll see the "Signer Reminders" setting.
Updated 7 months ago